Privacy Policy

Last updated: March 21, 2026

1. Information We Collect

When you create an account, we collect your name, email address, and hashed password. When visitors click your short links, we collect: IP address (for GeoIP lookup — not stored permanently), country and city (derived from IP), device type, browser, operating system, referrer URL, and timestamp.

2. How We Use Your Data

Account data is used to authenticate you and manage your subscription. Click analytics data is used to provide you with link performance insights. We do not sell your data to third parties. We do not use your data for advertising. We do not track visitors across websites.

3. Data Retention

Analytics data retention depends on your plan: Free (30 days), Pro (1 year), Business (unlimited). When you delete a link, all associated click data is permanently deleted. When you delete your account, all data is permanently deleted within 30 days.

4. Data Export

You can export all your links and analytics data at any time via the dashboard or CLI. We support CSV and JSON formats. Your data is yours.

5. Cookies

We use essential cookies for authentication (session tokens). We do not use tracking cookies, advertising cookies, or third-party analytics. Short link redirects do not set any cookies on visitors.

6. Security

Passwords are hashed with bcrypt. All data is transmitted over HTTPS. Database access is restricted and encrypted at rest. We follow security best practices for authentication, session management, and data storage.

7. Third-Party Services

We use Midtrans to process payments. When you subscribe to a paid plan, your payment information is handled by Midtrans and subject to their privacy policy. We do not store your full card details. We use no third-party advertising networks, analytics SDKs, or tracking pixels.

8. Governing Law

This Privacy Policy is governed by the laws of the Republic of Indonesia. Any disputes relating to privacy will be handled in accordance with Indonesian data protection regulations.

9. Contact

For privacy-related inquiries, contact us at privacy@forjio.com.